Emformance Privacy Statement

Effective Date: 01/21/2025

Introduction: Emformance ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our Software-as-a-Service (SaaS) platform providing Enterprise Resource Planning (ERP) solutions (the "Service"). By accessing or using our Service, you agree to the practices described in this Privacy Statement.

1. Information We Collect We may collect the following types of information:

  1.1 Personal Information:

    Name, email address, phone number, job title, and company name.

    Billing and payment details, including credit card information.

  1.2 Account Information:

    Username, password, and other credentials required to access the Service.

  1.3 Usage Data:

    Log files, IP addresses, browser type, operating system, and date/time stamps.

    Activity logs, such as pages viewed, actions taken, and errors encountered.

  1.4 Customer Data:

    Information provided by you or your organization during the use of the Service, such as business data, customer information, and other data uploaded to the platform.

2. How We Use Your Information We use your information to:

 •  Provide, operate, and improve our Service.

•   Manage your account and provide customer support.

•   Process transactions and billing.

•   Communicate with you about updates, promotions, and other relevant information.

•   Monitor usage trends and ensure security.

•   Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information We may share your information as follows:

• With Service Providers: To assist in providing the Service, including hosting, payment processing, and technical support.

• With Business Partners: To offer integrations or related services that complement our Service.

• For Legal Compliance: When required by law or to respond to legal processes, such as subpoenas or court orders.

• In Business Transfers: In connection with mergers, acquisitions, or sales of assets, your information may be transferred.

4. Data Security:

We implement reasonable administrative, technical, and physical measures to safeguard your information from unauthorized access, use, or disclosure. However, no data transmission or storage system is completely secure. If you have questions about security, please contact us at info@emformance.com

5. Data Retention:

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights Depending on your location, you may have the following rights:

• Access and review your personal information.

• Update or correct inaccurate data.

• Request deletion of your personal information.

• Restrict or object to certain data processing activities.

• Receive a copy of your personal data in a portable format.

• To exercise your rights, please contact us at info@emformance.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

• Essential Cookies: Required for the operation of the Service.

• Performance Cookies: To analyze usage and improve performance.

• Targeting Cookies: To deliver personalized advertising.

• You can manage your cookie preferences through your browser settings.

8. Third-Party Links:

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before submitting any personal data.

9. International Data Transfers

If you access our Service from outside the United States Of America, your information may be transferred to and processed in Europe, Africa, United States, Asia, Middle East, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. The updated version will be posted with a new "Effective Date." We encourage you to review this statement periodically.

11. Contact Us If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:

Emformance
4012 Williamsburg CT

Fairfax, VA 22032

Email: info@emformance.com
Phone: 469-843-0306

Thank you for trusting Emformance with your information. We are committed to protecting your privacy and providing a secure experience.